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Objective
This award celebrates the outstanding contribution of tourism providers attracting visitors to the area, and enhancing the profile of Wexford through their innovative tourism offering.
Criteria:
- Innovation in delivery of your business
- Demonstrate excellence in customer service
- Enhancing the profile of Wexford
- Sustainability practices employed
Questions:
- Briefly describe your business, including your vision and mission statement.
- What is unique about your brand? How do you add value to your business performance, productivity, customer engagement, or customer satisfaction?
- How do you ensure a high standard of consistent delivery of your product or service? How do you monitor customer feedback?
- Were your performance targets met in 2023? How did you measure this? Did you achieve any expansion/development plans?
- Outline two examples of sales/marketing activities undertaken in 2023. How did you measure success in these initiatives?
- Outline details of your staff training development programmes that enhance the visitor experience.
- Highlight the benefits generated by your hospitality business for the wider community, locally, regionally, or nationally.
- Outline any sustainable practices your business implemented in the past year.
The above will be assessed in the context of the size and resources of the business.
Please note: Financial details will be requested at time of interview, and entrepreneurial characteristics with dynamic and measurable systems in place, to monitor performance, financial controls, marketing and sales growth will be taken into account.