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Objective
The Retail Award will recognise and reward retail stores, companies, websites, and individuals who deliver continuous and exemplary standards. This includes those who inspire and encourage team members to work together to deliver the ultimate experience to customers and consequently drive business and success.
Criteria:
- Innovation in delivery of your business
- Demonstrate excellence in customer service
- Enhancing the profile of Wexford as a retail destination
- Sustainability practices employed
Questions:
- Briefly describe your business, including your vision, and retail business strategy.
- What is unique about your brand? How do you add value to your business performance, productivity, customer engagement, or customer satisfaction?
- How do you ensure a high standard of consistent delivery of your product or service? How do you monitor customer feedback?
- Were your performance targets met in 2023? How did you measure this? Did you achieve any expansion/development plans?
- Give two examples of sales/marketing activities undertaken in 2023. How did you measure success in these initiatives?
- Highlight the benefits generated by your retail business for the wider community, locally, regionally or nationally.
- Outline any sustainable practices your business implemented in the past year.
The above will be assessed in the context of the size and resources of the business.
Please note: Financial details will be requested at time of interview, and entrepreneurial characteristics with dynamic and measurable systems in place, to monitor performance, financial controls, marketing and sales growth will be taken into account.